An online shop is only as good as what happens in the background. Product data, inventory, logic, automation – we ensure that everything works together seamlessly. No tinkering, no workarounds – just smart processes that scale.
Online shop agency for scalable e-commerce
Shopware, Shopify and headless – development and system integration
Individual solutions and in-house developments for complex processes
Long-term support for stability and scalable growth
Also for B2B shops: pricing logic, roles and interfaces
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E-commerce agency for efficient systems
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UX & data logic in online shops
A good user experience is based on structure, not gut feeling. We analyse user behaviour, define clear paths and design interfaces that promote conversion. Especially with complex product ranges, we ensure a clear, user-centred presentation – understandable for both people and search engines.
Do you require tailor-made solutions for your commerce project?
Get in touchWhen we are the right agency for your online shop
You are planning a relaunch
Your shop system no longer fits
Processes & interfaces are slowing you down
Your online shop isn't converting
You want to implement B2B e-commerce
Structure your product range & connect marketplaces
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Let's talk about your online shop
Whether you're just starting out, want to optimise an existing shop or are facing complex commerce issues, our team will listen, think along with you and show you what's possible. No strings attached, honest, well-founded.
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Services
What we doWhat you get
Strategic consulting & system architecture
As an e-commerce agency, we analyse your requirements, processes and growth goals – technology-neutral and data-driven.
Clarity & focus – you make informed decisions and invest in a setup that fits your business model.
Responsive web design & design systems
We design modular front ends that are CI-compliant – responsive and conversion-oriented.
Recognisability & trust – a coherent design provides orientation and convinces at first click.
UX & conversion optimisation
We design customer journeys that intuitively guide users to purchase – on all devices.
More conversions, fewer bounces – a well-designed front end from an online shop agency increases the conversion rate, reduces abandonment rates and ensures satisfied users.
Shop development & interface integration
Our certified developers create high-performance online shops with Shopware, Shopify or headless architectures – including seamless integration with ERP, PIM and CRM systems.
Reliable operation & scalability – Technically clean setups run reliably and grow with your requirements.
Customised features & middleware
We develop tailor-made modules, configurators or middleware – for your internal or sales processes.
Tailor-made process mapping – You digitise complex processes efficiently, automatically and flexibly.
B2B e-commerce solutions
We develop customised B2B online shops with customer-specific prices, login areas, ERP connections and complex ordering processes.
Commerce that fits B2B – You digitise your sales efficiently – with functions that adapt to your customers and business logic.
SEO, content & performance marketing
As an experienced e-commerce agency, we combine technical SEO, targeted content strategy and data-based campaign setup for sustainable visibility.
Growth across all channels – you gain qualified visitors and increase your visibility – organically and through paid advertising.
Support, Monitoring & Scaling
As an online shop agency, we support you with retainer models, monitoring and continuous optimisation.
Technical stability & continuous progress – you remain flexible, grow securely and always have a whole team of e-commerce experts at your side.
More agency services
Relaunch with a system: the new online shop for Thomas Philipps
Redesigned from scratch in less than twelve months:
product range, processes, user guidance – the old platform had reached its limits. The goal was a scalable online shop that efficiently combines branch logic, brand identity and product depth – and works easily both internally and externally.
E-Commerce
Solution Architecture
Shopware
Exploiting digital potential with Shopware 6
Thomas Philipps
A huge product range puts users and technology to the test. For Thomas Philipps, we brought all our expertise in ERP, Shopware and UX out of the warehouse.
Our approach as an agency for online shops – using Thomas Philipps as an example
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Analysis & goal definition
In a joint kick-off meeting with the Thomas Philipps team, we analysed the existing infrastructure, processes and goals. As an agency for online shops, we attach great importance to a precise assessment of the status quo in order to clearly define the requirements for the new shop system as well as target groups and market opportunities.
Goals achieved:
Fast availability
Reliable performance
Efficient processes
From the outset, the collaboration was very structured and, above all, very pleasant on a personal level. ONEDOT proactively suggested many things, enabling us as a company to learn from their expertise and implement things together. For issues that could not be addressed technically in the standard version, good and cost-effective solutions were quickly found. The collaboration was characterised by openness, a solution-oriented approach and friendliness at all times.
Lena Rahe
E-commerce Project Manager, Thomas Philipps
FAQ – Frequently asked questions for our online shop agency
How can you help us increase our sales?
With conversion-oriented design, UX optimisation and targeted performance marketing, we turn shop visitors into buyers. In short: we ensure that traffic is converted into sales – in a data-driven, scalable and measurable way.
What specific services does ONEDOT offer as an e-commerce agency?
We support companies in the planning, implementation and further development of all online shop projects. We often start with a planned shop relaunch, a platform change or the integration of new systems such as ERP, PIM or CRM.
Clients come to us when standard solutions reach their limits – whether technical, procedural or strategic. ONEDOT not only takes care of the implementation, but also thinks along with you from the very beginning: from target group analysis and system selection to UX, design and development to scaling and long-term support.
How much does an online shop with ONEDOT cost?
That depends on the scope, system landscape and individual requirements. As an agency that creates online shops, we work with modular packages and transparent offers – from quick starts to enterprise projects. We would be happy to provide you with an individual offer after a free initial consultation.
Do you also provide support for the relaunch of existing online shops?
Yes. Many of our customers come to us with the desire for a more powerful setup or a better UX. We analyse your current system, identify potential and accompany you through the relaunch – strategically, technically and organisationally.
Is ONEDOT a Shopware or Shopify agency?
Both – and more. We are certified Shopware Gold Partners and Shopify Plus Experts, but as a commerce agency we are open to all technologies. This means that we recommend the commerce platform that really suits your business – be it Shopware, Shopify, headless or a hybrid solution.
How do you ensure that we are found?
Through strategic search engine optimisation (SEO), strong content and targeted campaign setup with, for example, Google Ads, we reach exactly the potential customers who are looking for your services. This increases your visibility on all relevant channels in the long term.
What is the ONEDOT Connector?
Our in-house development for individual system connections. The ONEDOT Connector ensures the smooth integration of ERP, PIM or CRM systems into your online shop – efficiently, scalably and tailored to your processes.
Do you also develop individual features such as product configurators?
Yes. We develop custom features, modules or complete configurators – e.g. for personalisable products. Always based on your requirements and with a focus on performance, UX and scalability.
Can you also implement international e-commerce?
Absolutely. We provide support for multilingualism, currency conversion, localisation and multichannel strategies – including interface development and system consulting for international commerce platforms.
What makes ONEDOT different from other online shop agencies?
We combine strategic consulting, technological depth and design excellence – all in-house, with dedicated contact persons and genuine commitment. Our claim: not just functional shops, but commerce experiences that truly inspire your target group.